"Always with you" Sweater x Austen AG

RETURN POLICY 

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As a small and growing business, Open Bar Funeral aims to ensure its customers' full satisfaction. In any case if you are not completely satisfied with your purchase, you may return your item(s) for store credit.

To return an item, the following conditions must be met:
Returns must be made within 7 business days of delivery. The returned item(s) must be unworn and complete.
*Please note* : Initial/Returning shipping cost will not be included in the store credit being issued. Only the total of the item paid (including tax if applicable) will be issued.

To issue a claim, please reach out to support@openbarfuneral.com with the following guideline:

• Subject - Name/Order Number/State either “Return” “Defect” or “Exchange”.                       
  Body - Order number/Reason for return, defect or exchange/Visual Proof of defect (if applicable)
• The returned item(s) must be unworn and complete 
• You will be responsible for paying for your own shipping costs for returning your item(s). Initial/Returning shipping costs are non-refundable and will be deducted from your store credit. Only the total of the item(s) paid (including tax if applicable)  will be store credited.
• If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. If any case your package is lost/has not been received, you must file a claim with the carrier as that is beyond our boundaries to solve.

*Please note* :

- All sales item are FINAL SALE; no return/exchange.

- All Items purchased at any pop up/in-store are FINAL SALE; no return/exchange.

- Items purchased online are not returnable/exchangable at any pop-up/in-store.